Please read our refund and cancellation policy carefully before booking.
Last Updated: 04 September 2026
We strive to provide the best travel experience for our customers. This Return & Refund Policy explains the conditions under which cancellations, refunds, and booking modifications are handled.
A booking is considered confirmed only after successful payment and confirmation from our team. Please review all booking details carefully before making payment.
If you wish to cancel your booking, you must notify us as early as possible. Cancellation charges may apply depending on the package, hotel, airline, or other service providers involved.
Refunds are processed only when they meet the eligibility criteria. Approved refunds will be credited to the original payment method used during booking.
Once a refund request is approved, it may take approximately 7–14 business days to reflect in your bank account, depending on your payment provider.
Requests for date changes, destination changes, or traveller modifications are subject to availability and may involve additional charges.
The following services are generally non-refundable unless otherwise stated:
We are not responsible for cancellations or delays caused by natural disasters, government restrictions, pandemics, strikes, weather conditions, or other unforeseen circumstances beyond our control.
If you have any questions regarding cancellations or refunds, please contact our customer support team. We will be happy to assist you with your booking and refund queries.